We are delighted to announce that, following an assessment by an independent organisation, we have now been awarded ISO 9001:2015 certification, an internationally recognised prestigious award for quality – a standard by which a company’s Quality Management System can be evaluated. Gaining ISO certification is something we are particularly proud of as it demonstrates our commitment to quality, traceability and continual improvement. With only 3% of UK businesses holding this certificate, we have been proved to be at the forefront of quality and care in the services we provide to both our members and the general public.
Upon earning the ISO 9001:2015 certification NCCA President, Nigel Lay, commented “We have worked very hard on gaining accreditation through ISO. We were very keen from the outset to ensure that the ISO framework was used to bring genuine value to the Association, rather than focusing on the accreditation for accreditation’s sake. Providing a quality service to our members, the public, and the industry as a whole, is a key priority for the NCCA. ISO certification is a significant milestone in our commitment to continual improvement and shows just how far we’ll go to ensure high standards of service. We are extremely proud of what we have achieved.”
Read more about the certification.