Improving Your Sales Success

This course is a must and will develop your sales skills!

The NCCA has an exclusive course written on a one-day sales workshop called ‘Improving Your Sales Success. The workshop is presented by a sales professional and is designed to be interactive, and motivational and leave Members with several tools, approaches, and ideas to take away –creating opportunities for those “lightbulb” moments.

Programme Schedule

The Importance of Making a Great First Impression

  • Pre-appointment – the importance of creating a great first impression
  • The importance of your personal image
  • Domestic appointment etiquette

Developing Your Communication Skills

  • Understanding how customers think, process information and make decisions
  • Developing a conversational style
  • The importance of effective questioning and listening

Presenting Your Solution & Building Value

  • Discussing and demonstrating the advantages, benefits, and differentiators
  • Building the value of your services throughout
  • The importance of carrying out the NCCA pre-clean survey

Course Tutor

Lisa Thompson


NCCA Members: £154.50 + VAT


To book onto this course please choose a date from the right hand sidebar >>

A list of all available dates will show below.
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