Day One - NCCA Commercial Cleaning Workshop

We are happy to present a unique commercial cleaning opportunity for Members. A real-life scenario, cleaning a commercial office space and facilities within the Museum of Carpet. This is a must for Members who are new to carpet cleaning or want to start commercial cleaning. 

The cleaning techniques will be a mixture of using both portable and Truck-mounted equipment.

If you are new to commercial work you will benefit from being involved “hands-on” in a live working job.

We will cover:

Planning

• Pre-plan arrival
• Health & safety – risk assessment and method statement
• Client requirements
•  Learn to scope the job

Identification

• Type of carpet
• Areas of treatment
• Products & and equipment to use
• Potential risk areas
• Draught marks
•  Spots & stains

Documentation

• Working from plans
• Presentation to Client
• Completion of pre-cleaning survey form
• Agreeing payment terms
• Upselling
• Signed acceptance from the client

Day Two

• Pre-inspection
• Health & Safety
• Different types of commercial carpet cleaning
• Carpet cleaning methods
• Types of equipment
• Spot & stain removal
• Planned carpet maintenance – what it is and how to design an appropriate package
• Pricing
• Risk assessment
• Client relationship building