Professional Carpet & Upholstery Cleaning Training Course

Two-Part Hands On & Theory Course

Our Professional Carpet & Upholstery Cleaning training course, is a two-part, entry level programme for both newcomers to the cleaning industry and experienced professionals.

Learn from impartial training on a wide spectrum of carpet and soft furnishing cleaning equipment and techniques.

Programme Schedule

Day 1

Hands On Introduction 9:00am – 5:00pm

  • Carpet cleaning machines
  • Chemical solutions
  • Wands and wand techniques
  • Pre-clean process
  • Identifying soil types
  • Hot Water Extraction (HWE) equipment and operation
  • Various cleaning methods
  • The use of rotaries including bonnet encapsulation
  • Understanding deodorizers and protectors
  • Best practices for cleaning carpet & carpet tiles
  • Effective upholstery cleaning
  • Hand tools and their uses
  • Tools and accessories on the market

A basic overview of:

  • Fibre construction
  • Introduction to PH
  • Stain removal and identification

(Covered in greater depth on days 2 and 3)

Day 2

Carpet Cleaning 9:00am – 5:00pm

  • Client and survey approach
  • Fibres and construction
  • Equipment and application
  • Dry soil extraction
  • Spotting theory
  • Plant cleaning
  • Question time

Day 3

Upholstery Cleaning and Exam 9:00am – 4:30pm

  • Client and survey approach
  • Construction and fillers
  • Fabrics
  • Dry soil removal
  • Equipment and application
  • Approach to stain removal
  • Discussion time
  • Multiple choice examination

Course Tutor

Paul Pearce (NCCA Training & Technical Director)


Standard: £516 + VAT

NCCA Members: £413 + VAT

The standard rate for our Professional Carpet & Upholstery Cleaning training course includes all three days, recommended for new start-ups and eligibility for membership with the NCCA.  Successful completion of this course, or equivalent accepted training, and the accompanying exam will allow delegates to apply for membership of the NCCA.

Each trainee will receive the NCCA’s extensive Carpet & Upholstery Cleaning Training Manual to keep and a study guide to prepare for the examination.


I am completely new to the industry, is this course right for me?

Absolutely! We find that over 75% of course attendees are completely new starters.

How much is the course?

The standard course fee is £498 + VAT. This includes three days training, course materials, lunch & refreshments and the exam.

The standard non-member rate is for all new starters and prospective membership applicants. Registered members are eligible for a discount for employees and/or new technicians.

Do I need to bring anything?

Please bring your own notepad/paper and pen. Face masks/coverings are mandatory. Hand sanitiser will be provided on-site. We would also recommend bringing your own drinking vessel to refill our dispensable drinks.

Where can I find the nearest accommodation?

There is ample accommodation in the vicinity of each training venue. For Kidderminster, search for hotels around DY10 1AZ.

Am I a member as soon as I finish the course?

No. Following successful completion of the course and exam, you will be invited to join the Association. You must apply for membership and have your application approved by the NCCA membership committee. Visit our dedicated membership page for more information.

Can I use the NCCA logo once I've completed the course?

The NCCA name & logo is trademark registered, which means only NCCA members are entitled to use it to promote themselves. You are not permitted to advertise using 'NCCA trained', 'NCCA approved' or use the NCCA logo unless you become a fully registered member.

Misuse of the name or logo by non-members is in breach of Consumer Protection legislation and will be reported to Trading Standards for prosecution.

Is membership included in the course fee?

No membership is not included within the course fee. Following successful completion of the course & exam, you will receive an email with your exam results and details about how to apply. The standard annual membership fee is currently £240 + VAT. Further details and payment options are provided once your application is approved.

What happens if I fail the exam?

Don't worry, we understand that there may be a lot of information to digest over three days. If you are unsuccessful in the exam, we will email you a follow-up exam paper which can be completed at your home or place or work. This is all included in the course fee.

Can you recommend machines & chemicals?

The course provides impartial training on a wide spectrum of carpet and soft furnishing cleaning equipment and techniques. The Association works closely with a number of reputable manufacturers and suppliers in the industry, which can be found here.

Is there parking at the training centre?

Various parking facilities are available around the training venues. Please refer to your booking confirmation for further information. Use Just Park app location ID: 184430 for training in Kidderminster.


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