Professional Carpet & Upholstery Cleaning

Two-Part Hands On & Theory Course

Home training Professional Carpet & Upholstery Cleaning

This two-part entry level training course is for both newcomers to the cleaning industry and experienced professionals.

Learn from impartial training on a wide spectrum of carpet and soft furnishing cleaning equipment and techniques.

Programme Schedule

Day 1

Hands On Introduction
9:00am – 5:00pm

Carpet cleaning machines
Chemical solutions
Wands and wand techniques
Pre-clean process
Identifying soil types
Hot Water Extraction (HWE) equipment and operation
Various cleaning methods
The use of rotaries including bonnet encapsulation
Understanding deodorizers and protectors
Best practices for cleaning carpet & carpet tiles
Effective upholstery cleaning
Hand tools and their uses
Tools and accessories on the market

A basic overview of:

Fibre construction
Introduction to PH
Stain removal and identification

(Covered in greater depth on days 2 and 3)

Day 2

Carpet Cleaning
9:00am – 5:00pm

Client and survey approach
Fibres and construction
Equipment and application
Dry soil extraction
Spotting theory
Plant cleaning
Question time

Day 3

Upholstery Cleaning and Exam
9:00am – 4:30pm

Client and survey approach
Construction and fillers
Fabrics
Dry soil removal
Equipment and application
Approach to stain removal
Discussion time
Multiple choice examination

Course Tutors

Paul Pearce (NCCA Technical Director)

Prices

Standard Rate: £490 + VAT

The standard rate includes all three days, recommended for new start-ups and eligibility for membership with the NCCA. Successful completion of this course, or equivalent accepted training, and the accompanying exam will allow delegates to apply for membership of the NCCA.

Current members have the option to send technicians on all three days or the two day program without the hands on introduction. Please contact the office directly to arrange.

Each trainee will receive the NCCA’s extensive Carpet & Upholstery Cleaning Manual to keep.

15th – 17th September (FULLY BOOKED) & 3rd – 5th November:
Museum of Carpet,
Stour Vale Mill, Green St, Kidderminster, DY10 1AZ

FAQs

I am completely new to the industry, is this course right for me?

Absolutely! We find that over 75% of course attendees are completely new starters.

How much is the course?

The standard course fee is £490 + VAT. This includes three days training, course materials, lunch & refreshments and the exam.

The standard non-member rate is for all new starters and prospective membership applicants. Registered members are eligible for a discount for employees and/or new technicians.

Do I need to bring anything?

Please bring your own notepad/paper and pen. We would also recommend bringing your own face mask. Hand sanitiser will be provided on-site.

Where can I find the nearest accommodation?

There is ample accommodation in the vicinity of each training venue. For Kidderminster, search for hotels around DY10 1AZ.

Am I a member as soon as I finish the course?

No. Following successful completion of the course and exam, you will be invited to join the Association. You must apply for membership and have your application approved by the NCCA membership committee. Visit our dedicated membership page for more information.

Can I use the NCCA logo once I've completed the course?

The NCCA name & logo is trademark registered, which means only NCCA members are entitled to use it to promote themselves. You are not permitted to advertise using ‘NCCA trained’, ‘NCCA approved’ or use the NCCA logo unless you become a fully registered member.

Misuse of the name or logo by non-members is in breach of Consumer Protection legislation and will be reported to Trading Standards for prosecution.

Is membership included in the course fee?

No membership is not included within the course fee. Following successful completion of the course & exam, you will receive an email with your exam results and details about how to apply. The standard annual membership fee is currently £240 + VAT. Further details and payment options are provided once your application is approved.

What happens if I fail the exam?

Don’t worry, we understand that there may be a lot of information to digest over three days. If you are unsuccessful in the exam, we will email you a follow-up exam paper which can be completed at your home or place or work. This is all included in the course fee.

Can you recommend machines & chemicals?

The course provides impartial training on a wide spectrum of carpet and soft furnishing cleaning equipment and techniques. The Association works closely with a number of reputable manufacturers and suppliers in the industry, which can be found here.