Welcome to the NCCA
Here you can find lots of useful documents and advice to support your business throughout your membership
Your details will shortly appear on the member directory on the NCCA’s Trusted
Local Cleaners directory. Instructions and log in details will be provided in a separate
email allowing you to access your profile and update your entry. From your account
dashboard you can view your recent orders, manage your shipping and billing
addresses and edit your password and account details.
Once you have your login details, you are now able to edit your directory listing via
the NCCA website. Many members have already taken advantage of this, and made
their listing stand out by adding a logo, photos, videos, social media links, a company
description and that all important back link to your website. We have had thousands
reviews left for members, so please do continue to drive your customers back to your
listing to leave a review.
The NCCA Members group is a private environment where fellow members can network, in a professional capacity, about all things industry related.
Requests – All new members are required to supply membership number and company name for verification. Requests will automatically be unapproved if no information is supplied.
Rules – Please read the rules to familiarise yourself with what we expect from all group members.
Please note, the NCCA – National Carpet Cleaners Association page is the only group Administrator who is able to represent the views & opinions of the Association. The NCCA Office Team are only permitted to monitor group activity throughout the working day. Any breaches of group rules or extraordinary circumstances should be reported to admin@ncca.co.uk to be dealt with at the next working day opportunity.
Messenger – please do not send urgent enquiries, personal documentation (i.e. insurance, payment information) or general documentation (certificates) to Admins through the messenger platform. Please contact admin@ncca.co.uk or use the upload feature via the secure NCCA website: https://ncca.co.uk/upload-document/
All official NCCA documents, membership upgrade application forms, TrustMark
application documents, general meeting minutes/reports, complaints guidance and
many more can be found here. Being a member of the NCCA means you have
agreed to abide by the Articles of Association, Code of Practice and other rules and
regulations. Please take the opportunity to fully review and understand these
documents.
The NCCA Directors have been involved in the carpet and upholstery cleaning
industry for many years and are on hand to offer free advice and generally assist
with any cleaning related problems. As the Directors are not based in the NCCA
office and offer their time voluntarily, please complete our technical advice form to
make an enquiry and allow us to arrange an efficient response.
We have included a shortcut to the training page and booking courses has never
been easier. Members can benefit from the ‘members price’ (up to £100 off
standard training fees) AND a further discount if booking two or more delegates on
the same course. Discount is automatically applied at the checkout.
Here you will find merchandise, including leaflets, decals, survey forms and other
items available to purchase from the NCCA.
Here you can find the details to various NCCA benefits and member schemes we have
available.
Members can access The Clean Sheet (2017 – present) and the former Newslink
magazines back to 2010.
Useful information in case you need an answer urgently or outside of office hours.
If you suspect that a non-member company is ‘passing off’ as a member by using the
name or logo, please provide a full report of the situation using the form provided.
Corporate Members are industry suppliers, manufacturers and service providers registered
with the NCCA. We recommend our Corporate Members for equipment, chemicals,
insurance and much more. The list can be searched by category and location online.