About Trusted Local Cleaners
Trusted Local Cleaners is the only online directory to find members of the National Carpet Cleaners Association (NCCA), the only UK trade association for carpet and upholstery cleaners. All members of the NCCA have undertaken a recognised professional carpet and upholstery cleaning course and reached the required standard in the examination. These courses offer a thorough grounding in all aspects of carpet and upholstery cleaning. This ensures that all our Trusted Local Cleaners have essential knowledge for the safe and effective cleaning of carpets and fabrics.
Alongside recognised training qualifications, all our Trusted Local Cleaners have adequate insurance to cover them in the event of a problem or accident. A Public Liability insurance policy is required, which is standard for companies offering services to the public.
Members are required to abide by the Association’s Code of Practice, which covers such specifics as fair pricing, service, complaints procedures, liability and consumer protection, and is designed to ensure customer satisfaction at all times.
The “TLC Guarantee” is that all the Trusted Local Cleaners listed on our website are trained, insured and professional.
How Do I Find Trusted Local Cleaners?
Using the search form on the home page, select the service you require from the list provided, along with your location. For example, if you need your carpets cleaned and you live in Leicester, select ‘carpet cleaning’ and either put your LE postcode or Leicester as the location. The directory will find all members who provide that service within a 10-mile radius. Browse through each listing to read more about each member. If you have a few members located close to you, we’d recommend contacting 1-3. Just use the online enquiry form to notify each member or take down their phone number to contact them directly.
Choosing Trusted Local Cleaners
Each member’s listing will tell you their unique NCCA membership number, NCCA membership level and membership joining date. Our membership levels range from Associate Member (newest members) to Senior Member level. Companies can progress through the levels of membership by fulfilling additional criteria, such as length of service and further training throughout their membership.
Many members have received 5* reviews on their listings, so you can read what other customers thought of their cleaning experience. Members also have the option to include their website and social media links, so you can also check out reviews across these others platforms too!